We have several ways for you to get support. (If your provider offers email-only support then in the case of an outage or mail failure you'd have no way to reach them!) Emergency technical support is available 24 hours a day for server issues.

Normally, the fastest and best way to reach support is by email to support@quasar.net. This address is monitored by multiple, qualified administrators. The nearest and best-qualified person for your question or situation will respond quickly...usually in an hour or less! You can also call our office at 407-672-1257 from 8:30-5:30 Eastern Time, Monday through Friday and reach a live human right away! We also have a toll-free number which is 877-771-0993 where you can leave a message and we'll return your call.

Please be courteous and try to contact us for non-emergency issues during regular business hours! We are not obligated to support third party software, teach HTML or Front Page, for instance, or fix a system problem with your PC, however we may choose to do this occasionally as a courtesy.

We may be able to offer training or support outside the realm of our hosting packages on a fee basis. Please contact sales@quasar.net for (with a description of what you need) for a quote.

You will deal directly with first class UNIX technicians who run actual systems. With as much as ten years experience, we're confident you'll find our support unrivaled!

By following some of the links at the bottom of this page you may also be able to find some of the answers to your questions.